Los Angeles

MENTOR NETWORK

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Jenna Feldman '18

She/Her/Hers

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San Francisco, CA

Oxy Major/Minor:  

DWA & Spanish Double Major

Current Company:

Genesys

Current Position:

Senior Customer Advocacy Program Specialist

Campus Involvement/Special Programs:

Oxy at the UN (Fall 2017), Delta Omicron Tau sorority, Oxy Hillel, Challah for Hunger, Dance Pro, studied abroad in Granada, Spain (Fall 2016)

Secondary Schooling:

N/A

Favorite MP/Cooler Food:

Omelette bar!

Best Oxy Class:

United States Foreign Relations

Groups I Identify With:

Women in STEM

Bio:

Hi! My name is Jenna Feldman, and I graduated Oxy in 2018 (which feels like a million years ago)! Following graduation, I moved to Washington, DC and started a position as the Special Assistant to the Director of Regional Affairs and Development at the American Israel Public Affairs Committee (AIPAC). In my 2 years at AIPAC, I managed the Director's daily schedule as well as provided administrative assistance to the Development department. However, due to the COVID-19 pandemic, I decided to move back to California to be closer to family. Shortly after moving home, I started a new position as the Senior Customer Advocacy Program Specialist at Genesys, an omnichannel contact center software company. At Genesys, I manage our global customer advocacy and engagement program, which is a loyalty program that rewards our customers for their advocacy of Genesys. I have been at Genesys for 3 months now and am loving my new job!

I discovered YORKonnection through LinkedIn and think it is a fabulous idea. I wish we had something like this when I was at Oxy! I want to mentor current students who may not know what they want to do after college and help them figure out various career options.

Career Advice:

When I was in college, I thought my major would directly correlate to what I would do after graduation. I figured that, since I was a DWA/Spanish major, I would go on to work at a think tank, the State Department, or the UN. Well, now I'm working at a global tech company with 5,500 employees and LOVING IT. I realize that so many of the skills that allow me to succeed at my job came from my coursework as a DWA/Spanish major. Don't let your major define your career path; be open to other options.

Additionally, don't feel that you need to have your career path lined up before you graduate. You learn so much about the world from being employed, so don't stress too much about figuring everything out right now. You have tons of time!